Queen Victoria Hotel By Newmark, Cape Town - Reviews, Room Options & Prices 2025

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About the Hotel

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

The Queen Victoria Hotel By Newmark is located in Cape Town's V&A Waterfront, a historically rich and culturally vibrant area. This five-star boutique hotel combines elegant Victorian-era design with contemporary aesthetics. It provides a tranquil escape while being surrounded by bustling coffee shops, restaurants, and attractions. The hotel offers breathtaking views of Table Mountain and the harbors, enhancing the guest experience.

Location

Situated in the V&A Waterfront, the hotel provides easy access to major attractions such as the Cape Town Stadium and Zeitz Museum of Contemporary Art. Public transportation is conveniently close, allowing guests to explore the area's rich history and culture. The sheltered location offers magnificent views while being removed from the busy pace of the Waterfront.

Rooms

The Queen Victoria Hotel features 32 individually decorated rooms and three luxurious suites. Each room offers comfort with amenities such as air conditioning, flat-screen satellite TVs, and minibars. The Deluxe Rooms range from 38 to 46 m², while the Premium Rooms are between 35 and 54 m² and boast views of Table Mountain or the harbor. The Presidential Suite offers a lavish experience, including a wraparound balcony and a spacious dining area.

Eat & Drink

Guests can choose from multiple dining experiences, including breakfast at Terrarium, a fine-dining restaurant within the hotel. Terrarium’s menu focuses on seasonal, local ingredients with options for eight-course meals or a selection of small plates. Additionally, Ginja Restaurant at the nearby Victoria & Alfred Hotel offers wholesome dining on the water's edge, enhancing the culinary experience available to guests.

Leisure & Business

The hotel includes a state-of-the-art gym with personal training sessions and easy access to a designer spa with various treatments. Business travelers benefit from professional child care and secretarial services. Free English breakfast and complimentary airport shuttle services add to the convenience for all guests. Leisure amenities, such as a poolside bar, are also available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Double or Twin Room Mountain View

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Mountain view

Shower

Coffee machine

room details

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Deluxe Double or Twin Room

Max:

2 persons

38 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Presidential Suite Mountain View

Max:

2 persons

124 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Getting around

A guide to all available transportation options

City Centre

Cape Town 2.1 km

Airports

Cape Town International (CPT) 21.7 km

Train

Woodstock Railway Station 3.3 km

Salt River Railway Station 4.9 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Saltwater pool
Sun loungers
Garden area
Spa & wellness centre
Solarium
Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

Map view

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

City landmarks

Mall

V&A Waterfront

780 m

Aquarium

Two Oceans Aquarium

790 m

Stadium

Cape Town Stadium

1.2 km

Gallery

Zeitz Museum of Contemporary Art Africa

980 m

Castle

Castle of Good Hope

2.4 km

Museum

Chavonnes Battery Museum

1.1 km

Museum

Cape Town Diamond Museum

930 m

Museum

District Six Museum

2.5 km

Convention Centre

Cape Town International Convention Centre

2.1 km

Store

Cape Quarter Lifestyle Village

1.8 km

Square

Greenmarket Square

2.7 km

Museum

Bo-Kaap Museum

2.5 km

Mountain

Signal Hill

2.7 km

Clock Tower Precinct

The Nelson Mandela Gateway To Robben Island

810 m

Museum

Slave Lodge Museum

2.1 km

Military Rd

Noon Gun

1.2 km

Park

Green Point Park

2.1 km

Bree Street

2.2 km

Museum

Koopmans-de Wet House

2.4 km

Nearby

Victoria V & A Waterfront

Victoria & Alfred Waterfront

510 m

Portswood House

The Springbok Experience Rugby Museum

40 m

Dock Road V&A Waterfront

The Cape Wheel

500 m

Museum

Cape Medical Museum

430 m

Square

Nobel Square

120 m

Market

The Watershed

120 m

Dock Rd Shop 1

Alfred Mall Gallery

90 m

Museum

Eyewitness

280 m

Portswood Road Building 556

Ripley's Believe It Or Not Cape Town

330 m

V & A Waterfront

380 m

Gallery

Everard Read

80 m

Restaurants

Dash Restaurant & Bar

530 m

Portswood Close

Harbour House Restaurant

530 m

Quay Four

Mitchell's Scottish Ale House

420 m

Dock Road Old Dock Master Building

Ferrymans Tavern

440 m

V & A Waterfront

The Knysna Oyster Company

530 m

37B Dock Road V&A Waterfront

Vovo Telo

450 m

Building 33 Shop 2 Dock Road Pierhead

Belthazar Restaurant & Wine Bar

600 m

Shop 153

Quay Four

520 m

4 W Quay Rd V&A Waterfront

Den Anker

640 m

Pierhead - V&A Waterfront

Cooked

780 m

17 Dock Road The Watershed

Sevruga Restaurant

540 m

Shop 4

Cafe Alfredo

560 m

Shop 14&15 Alfred Mall

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

9.2

Location

10.0

Service

10.0

Dining

8.8

John

United Kingdom, January 2025

7.4/10

I had a fantastic time at Queen Victoria Hotel! The location was perfect, just a quick walk to the V&A Waterfront where I felt totally safe. The décor of my room was gorgeous, and I loved the view of Table Mountain. While breakfast had its hiccups with slow service, the overall experience was good. I’d highly recommend this hotel for its welcoming staff and beautiful ambiance.

Rooms

10.0

My room was beautifully decorated, spacious, and had a stunning view of Table Mountain. It was super clean with a comfy large bed and a huge bathroom, making my stay very enjoyable.

Service

10.0

The service was really good. The staff were friendly and always ready to help. They made my stay extra special with thoughtful touches, like artisan chocolates and even a birthday dessert!

Location

10.0

The hotel's location near the V&A Waterfront was ideal. I could easily walk around and explore, which made my experience in Cape Town that much better.

Dining

8.0

Breakfast was a bit disappointing due to slow service and limited gluten-free options, but overall the dining options were high quality with a variety of delicious food.

Facilities

9.0

The amenities were great with room service, valet parking, and a lovely atmosphere throughout the hotel that added to the boutique feel.

Christina

United Kingdom, January 2025

7.0/10

I had a wonderful stay at the Queen Victoria Hotel! The staff were absolutely really good, making my experience nice. The location, just a short walk from the V&A Waterfront, was perfect for sightseeing. However, there were some minor issues with interruptions from lobby noise in my ground floor room. Overall, I highly recommend this hotel for anyone visiting Cape Town! 🌟

Rooms

9.0

The room was spacious and comfortable, with a lovely view of Table Mountain. However, the ground floor location exposed me to lobby noise, which was a slight drawback.

Service

10.0

The service was excellent; every staff member I interacted with was friendly and eager to help. They genuinely cared about ensuring I had a great experience.

Location

10.0

The hotel's location is superb, only a few minutes' walk to the V&A Waterfront and nearby attractions like the Springbok museum.

Dining

9.0

Breakfast offered a great variety of hot and cold options, and there were no extra charges for drinks, which was a nice touch.

Facilities

7.0

I enjoyed the available facilities, although the spa and pool were in a different hotel, making it somewhat inconvenient to access them.

Martin

United Kingdom, November 2024

7.0/10

I had a fantastic stay at the Queen Victoria Hotel. The location near the V&A Waterfront made exploring Cape Town so easy. The staff were exceptionally friendly and attentive, ensuring a pleasant experience overall. However, I did encounter a small issue with a leak in my room, which required a room change, though the staff handled it well.

Rooms

9.0

My room was spacious and beautifully decorated, featuring a huge bathroom with his and hers basins. The comfort of the bed truly stood out, and I appreciated the ample storage space provided.

Service

10.0

The service was really good throughout my stay. The staff were not just helpful but genuinely seemed to enjoy their jobs, making interactions a pleasure. They were prompt with requests, from arranging taxi services to engaging in light conversation.

Location

10.0

The hotel's location is ideal, just a short 5-minute walk from the art and dining options at the V&A Waterfront. It made it easy for me to wander around and enjoy all the attractions without any stress.

Dining

9.0

Breakfast was good, featuring a light buffet along with delicious cooked options. I particularly enjoyed the variety of fresh juices and smoothies available, which added a lovely touch to my mornings.

Facilities

9.0

The hotel offered great facilities including room service, bar access at all hours, and even a small gym that met my needs. The service at the bar was prompt, and I loved the small touches like complimentary cappuccinos at breakfast.

Terence

United Kingdom, October 2024

5.2/10

I truly enjoyed my stay at Queen Victoria Hotel. the location was absolutely superb, offering peace just a short walk from the lively V&A Waterfront. The rooms were spacious, nicely decorated, and incredibly quiet, perfect for relaxation. While the breakfast was good, especially the mango juice, I did encounter a few minor hiccups with service timing at times, especially during breakfast. but overall, the staff were exceptionally friendly and willing to assist. I’m already looking forward to my next visit.

Rooms

10.0

The rooms were large, beautifully decorated, and super clean. I loved the huge bathroom and the fluffy carpet, which added a touch of luxury to my stay.

Service

10.0

The service was amazing. One staff member, Oswell, even ran to guide my lost Uber back to the hotel, smiling the whole way. it was this kind of thoughtful service that truly stood out.

Location

10.0

The hotel is perfectly placed. just two minutes from the waterfront while feeling wonderfully private. It's wonderful having the pier and some great restaurants within walking distance.

Dining

9.0

Breakfast was a highlight of my stay. the buffet offered a great variety, and I especially enjoyed the baked eggs with all the trimmings.

Facilities

8.0

The facilities were good, though the outdoor assets like the pool were somewhat limited by the hotel size. the spa offered excellent services that I appreciated after a long day of exploring.

Ava

United Kingdom, October 2024

5.4/10

I had a fantastic stay at Queen Victoria Hotel! The staff was friendly and attentive, and the location near the V&A Waterfront couldn't be better. The breakfast options were plentiful and delicious, with unique offerings like champagne. The only downside was that the pool was in an adjacent hotel, requiring some adjustments for access. Overall, it was a amazing experience! 🌟

Rooms

8.0

My suite was spacious and beautifully decorated, featuring a stunning view of Table Mountain from my balcony. The bedding was incredibly comfortable, although I noticed that the bathroom could use some improvement in water pressure.

Service

10.0

The service was excellent! From the moment I arrived, I was met with warm smiles and helpful staff who went out of their way to assist me during my stay.

Location

10.0

The location was perfect—just a short walk to the V&A Waterfront while still feeling safe and away from the hustle and bustle.

Dining

9.0

The breakfast was a highlight, with a great mix of a la carte and buffet options, including fresh Mediterranean dishes. I appreciated that they accommodated dietary needs seamlessly.

Facilities

6.0

While the hotel had great facilities, it was a letdown that the pool was located in an adjacent hotel, which required changing in a less-than-ideal space for access.