Queen Victoria Hotel By Newmark Cape Town, Cape Town - Reviews, Room Options & Prices 2025

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About the Hotel

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

Queen Victoria Hotel By Newmark is a distinguished boutique hotel located in Cape Town's vibrant V&A Waterfront. This five-star establishment combines classic elegance with contemporary design, offering guests tranquil luxury amidst the bustling city. With its proximity to historical sites and cultural attractions, the hotel serves as an ideal base for experiencing the essence of Cape Town. The hotel's unique interior features royal purple accents and bespoke artwork, reflecting its remarkable location.

Location

Queen Victoria Hotel is located in the heart of the V&A Waterfront, providing easy access to various attractions and amenities. Guests are just a short walk from numerous coffee shops, restaurants, and bars. Public transportation options and major roadways nearby facilitate exploration of Cape Town, making it convenient to visit landmarks such as the Cape Town International Convention Centre and the Zeitz Museum of Contemporary Art Africa. The hotel's setting offers picturesque views and a serene retreat from the city's hustle and bustle.

Rooms

The hotel comprises 32 rooms and three luxurious suites, all individually designed to embody sophistication and comfort. Deluxe Rooms range from 38 to 495 ft² and feature premium bedding and en-suite bathrooms. Premium Rooms, measuring between 35 and 581 ft², offer stunning views of Table Mountain or Cape Town's harbor. The Presidential Suite, at an impressive 1334.5 ft², boasts a wraparound balcony and exceptional amenities for a truly regal experience.

Eat & Drink

Dining at Queen Victoria Hotel includes a gourmet experience at the hotel's own restaurant, Terrarium, which emphasizes farm-to-table cuisine using seasonal ingredients. Guests can enjoy a luxurious breakfast buffet featuring a variety of options, as well as an elegant dinner menu. The intimate atmosphere of the dining area, complete with a bar and cozy fireplace, enhances the dining experience. Additionally, guests have the option to dine at Ginja Restaurant at the nearby Victoria & Alfred Hotel.

Leisure & Business

The hotel features a state-of-the-art gym equipped with personal training options and a designer spa offering a range of treatments. Guests can unwind by the pool or enjoy professional services such as child care and secretarial assistance. Meeting facilities cater to business travelers, ensuring a balanced experience of work and leisure. The tranquil atmosphere and elegant decor create an inviting space for relaxation or productivity.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Premium Room

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Mountain view

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Presidential King Suite

Max:

2 persons

124 m²

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Getting around

A guide to all available transportation options

City Center

Cape Town 1.3 mi

Airports

Cape Town International (CPT) 13.5 mi

Train

Woodstock Railway Station 2.1 mi

Salt River Railway Station 3.0 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Golf course

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Fax/Photocopying

Children

Babysitting/Child services

Spa & Leisure

Saltwater pool
Sun loungers
Garden area
Spa & wellness center
Solarium
Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

Map view

Portswood Close, Portswood Ridge, Cape Town, South Africa, 8001

City landmarks

Mall

V&A Waterfront

2600 ft

Aquarium

Two Oceans Aquarium

2600 ft

Stadiums

Cape Town Stadium

4000 ft

Gallery

Zeitz Museum of Contemporary Art Africa

3300 ft

Castle

Castle of Good Hope

1.5 mi

Museums

Chavonnes Battery Museum

3800 ft

Museums

Cape Town Diamond Museum

3100 ft

Museums

District Six Museum

1.5 mi

Convention Center

Cape Town International Convention Centre

1.3 mi

Store

Cape Quarter Lifestyle Village

1.1 mi

Square

Greenmarket Square

1.7 mi

Museums

Bo-Kaap Museum

1.6 mi

Mountain

Signal Hill

1.7 mi

Clock Tower Precinct

The Nelson Mandela Gateway To Robben Island

2700 ft

Museums

Iziko Slave Lodge

1.3 mi

Military Rd

Noon Gun

4100 ft

Parks

Green Point Park

1.3 mi

Bree Street

1.4 mi

Museums

Koopmans-de Wet House

1.5 mi

Nearby

Victoria V & A Waterfront

Victoria & Alfred Waterfront

1700 ft

Portswood House

The Springbok Experience Rugby Museum

200 ft

Dock Road V&A Waterfront

The Cape Wheel

1700 ft

Museums

Cape Medical Museum

1500 ft

Square

Nobel Square

400 ft

Market

The Watershed

400 ft

Dock Rd Shop 1

Alfred Mall Gallery

300 ft

Museums

Eyewitness

1000 ft

Portswood Road Building 556

Ripley's Believe It Or Not Cape Town

1100 ft

V & A Waterfront

1300 ft

Gallery

Everard Read

300 ft

Restaurants

Dash Restaurant & Bar

1800 ft

Portswood Close

Harbour House Restaurant

1800 ft

Quay Four

Mitchell's Scottish Ale House

1400 ft

Dock Road Old Dock Master Building

Ferrymans Tavern

1500 ft

V & A Waterfront

The Knysna Oyster Company

1800 ft

37B Dock Road V&A Waterfront

Vovo Telo

1500 ft

Building 33 Shop 2 Dock Road Pierhead

Belthazar Restaurant & Wine Bar

2000 ft

Shop 153

Quay Four

1800 ft

4 W Quay Rd V&A Waterfront

Den Anker

2100 ft

Pierhead - V&A Waterfront

Cooked

2600 ft

17 Dock Road The Watershed

Sevruga Restaurant

1800 ft

Shop 4

Cafe Alfredo

1900 ft

Shop 14&15 Alfred Mall

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

9.2

Location

10.0

Service

10.0

Dining

8.8

John

United Kingdom, January 2025

7.4/10

I had a fantastic time at Queen Victoria Hotel! The location was perfect, just a quick walk to the V&A Waterfront where I felt totally safe. The décor of my room was gorgeous, and I loved the view of Table Mountain. While breakfast had its hiccups with slow service, the overall experience was good. I’d highly recommend this hotel for its welcoming staff and beautiful ambiance.

Rooms

10.0

My room was beautifully decorated, spacious, and had a stunning view of Table Mountain. It was super clean with a comfy large bed and a huge bathroom, making my stay very enjoyable.

Service

10.0

The service was really good. The staff were friendly and always ready to help. They made my stay extra special with thoughtful touches, like artisan chocolates and even a birthday dessert!

Location

10.0

The hotel's location near the V&A Waterfront was ideal. I could easily walk around and explore, which made my experience in Cape Town that much better.

Dining

8.0

Breakfast was a bit disappointing due to slow service and limited gluten-free options, but overall the dining options were high quality with a variety of delicious food.

Facilities

9.0

The amenities were great with room service, valet parking, and a lovely atmosphere throughout the hotel that added to the boutique feel.

Christina

United Kingdom, January 2025

7.0/10

I had a wonderful stay at the Queen Victoria Hotel! The staff were absolutely really good, making my experience nice. The location, just a short walk from the V&A Waterfront, was perfect for sightseeing. However, there were some minor issues with interruptions from lobby noise in my ground floor room. Overall, I highly recommend this hotel for anyone visiting Cape Town! 🌟

Rooms

9.0

The room was spacious and comfortable, with a lovely view of Table Mountain. However, the ground floor location exposed me to lobby noise, which was a slight drawback.

Service

10.0

The service was excellent; every staff member I interacted with was friendly and eager to help. They genuinely cared about ensuring I had a great experience.

Location

10.0

The hotel's location is superb, only a few minutes' walk to the V&A Waterfront and nearby attractions like the Springbok museum.

Dining

9.0

Breakfast offered a great variety of hot and cold options, and there were no extra charges for drinks, which was a nice touch.

Facilities

7.0

I enjoyed the available facilities, although the spa and pool were in a different hotel, making it somewhat inconvenient to access them.

Martin

United Kingdom, November 2024

7.0/10

I had a fantastic stay at the Queen Victoria Hotel. The location near the V&A Waterfront made exploring Cape Town so easy. The staff were exceptionally friendly and attentive, ensuring a pleasant experience overall. However, I did encounter a small issue with a leak in my room, which required a room change, though the staff handled it well.

Rooms

9.0

My room was spacious and beautifully decorated, featuring a huge bathroom with his and hers basins. The comfort of the bed truly stood out, and I appreciated the ample storage space provided.

Service

10.0

The service was really good throughout my stay. The staff were not just helpful but genuinely seemed to enjoy their jobs, making interactions a pleasure. They were prompt with requests, from arranging taxi services to engaging in light conversation.

Location

10.0

The hotel's location is ideal, just a short 5-minute walk from the art and dining options at the V&A Waterfront. It made it easy for me to wander around and enjoy all the attractions without any stress.

Dining

9.0

Breakfast was good, featuring a light buffet along with delicious cooked options. I particularly enjoyed the variety of fresh juices and smoothies available, which added a lovely touch to my mornings.

Facilities

9.0

The hotel offered great facilities including room service, bar access at all hours, and even a small gym that met my needs. The service at the bar was prompt, and I loved the small touches like complimentary cappuccinos at breakfast.

Terence

United Kingdom, October 2024

5.2/10

I truly enjoyed my stay at Queen Victoria Hotel. the location was absolutely superb, offering peace just a short walk from the lively V&A Waterfront. The rooms were spacious, nicely decorated, and incredibly quiet, perfect for relaxation. While the breakfast was good, especially the mango juice, I did encounter a few minor hiccups with service timing at times, especially during breakfast. but overall, the staff were exceptionally friendly and willing to assist. I’m already looking forward to my next visit.

Rooms

10.0

The rooms were large, beautifully decorated, and super clean. I loved the huge bathroom and the fluffy carpet, which added a touch of luxury to my stay.

Service

10.0

The service was amazing. One staff member, Oswell, even ran to guide my lost Uber back to the hotel, smiling the whole way. it was this kind of thoughtful service that truly stood out.

Location

10.0

The hotel is perfectly placed. just two minutes from the waterfront while feeling wonderfully private. It's wonderful having the pier and some great restaurants within walking distance.

Dining

9.0

Breakfast was a highlight of my stay. the buffet offered a great variety, and I especially enjoyed the baked eggs with all the trimmings.

Facilities

8.0

The facilities were good, though the outdoor assets like the pool were somewhat limited by the hotel size. the spa offered excellent services that I appreciated after a long day of exploring.

Ava

United Kingdom, October 2024

5.4/10

I had a fantastic stay at Queen Victoria Hotel! The staff was friendly and attentive, and the location near the V&A Waterfront couldn't be better. The breakfast options were plentiful and delicious, with unique offerings like champagne. The only downside was that the pool was in an adjacent hotel, requiring some adjustments for access. Overall, it was a amazing experience! 🌟

Rooms

8.0

My suite was spacious and beautifully decorated, featuring a stunning view of Table Mountain from my balcony. The bedding was incredibly comfortable, although I noticed that the bathroom could use some improvement in water pressure.

Service

10.0

The service was excellent! From the moment I arrived, I was met with warm smiles and helpful staff who went out of their way to assist me during my stay.

Location

10.0

The location was perfect—just a short walk to the V&A Waterfront while still feeling safe and away from the hustle and bustle.

Dining

9.0

The breakfast was a highlight, with a great mix of a la carte and buffet options, including fresh Mediterranean dishes. I appreciated that they accommodated dietary needs seamlessly.

Facilities

6.0

While the hotel had great facilities, it was a letdown that the pool was located in an adjacent hotel, which required changing in a less-than-ideal space for access.